Pappas Seafood Company Celebrates 17 Years of Success Amidst Business Challenges
PERRY HALL, MD — Pappas Seafood Company, a treasured establishment in the local culinary landscape, is proudly marking its 17th anniversary. In an era when many small businesses face closure due to economic strain, this milestone reflects not just resilience, but a commitment to quality and community engagement that has become synonymous with the Pappas brand.
In the context of rising operational costs and the ongoing challenges presented by the COVID-19 pandemic, Pappas Seafood Company stands out. Its unwavering dedication to providing fresh seafood has allowed it to not only survive but thrive, securing a loyal customer base that is crucial to its success. “Seventeen years of hard work. Seventeen years of love. Seventeen years and going strong,” expressed Karen Zimmerer, the Chief Financial Officer and Managing Partner, with evident pride.
The origins of Pappas Seafood trace back to 2008, although the family-owned business roots extend even further, to 1972, when the Pappas family first dipped into the seafood venture. Today, Pappas Seafood operates multiple local restaurants and has a robust shipping service that delivers fresh catches throughout the United States and Puerto Rico, catering to seafood enthusiasts nationwide.
An interesting anecdote highlighting Pappas’ growing fame includes a mention by media icon Oprah Winfrey on her social media platforms, which significantly boosted the company’s visibility and appeal. “We’ve even shipped to Ms. Oprah,” Zimmerer remarked humorously, underscoring the positive impact of such endorsements on a local business.
Among the contributors to this flourishing operation is Claire Fowler, the Shipping Manager, who has been with the company for 13 years. Fowler has witnessed the evolution of Pappas Seafood from humble beginnings—operating out of a small trailer—to its current expansive shipping facility. “It’s been incredible watching Pappas grow over the years. We went from working inside a trailer to taking over the building next door, and now we have this whole warehouse,” Fowler recounted.
Pappas Seafood isn’t merely a workplace; it embodies a familial atmosphere that employees cherish. Fowler emphasized the community spirit fostered within the business, noting her personal journey of meeting her husband there and now raising their children in an environment steeped in camaraderie and shared values. “It’s a very family-based atmosphere, and it’s fun,” she added.
Yet, the journey to the 17-year landmark has not been devoid of obstacles. The global pandemic significantly challenged Pappas Seafood, introducing an array of uncertainties regarding the future of small businesses. Zimmerer reflected on the tumultuous experience, stating, “COVID really took us through a loop, but after the first year, it ended up coming back twice as much as it had been. It was a rollercoaster.”
Despite these challenges, the company’s resilience and adaptability have enabled it to emerge stronger than ever. Fowler shared her preference for supporting local businesses over larger chains, echoing the sentiments of many patrons who appreciate the unique experiences offered by establishments like Pappas Seafood. “I love small businesses. I’d rather go to a local restaurant than go to Outback any day,” she stated passionately.
As Pappas Seafood Company commemorates this significant anniversary, its management and staff remain optimistic about the future. Zimmerer conveyed profound gratitude for their loyal customers and emphasized the ongoing commitment to improving their offerings. “Every day, we think about what we have and how we can make it better,” she said.
In conclusion, Pappas Seafood Company serves as a testament to the strength and determination of local enterprises amidst adversity. With a dedicated team, a supportive customer base, and a commitment to delivering quality, Pappas is not just a dining destination but a community cornerstone, poised for continued success in the years to come.
